Help & FAQs
Frequently Asked Questions
We’re here to make things simple. If you have a question, you’ll likely find it below.
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### ✦ About La Belle Wave
What makes La Belle Wave different?
La Belle Wave was created with comfort in mind. Our satin heatless curlers and bonnet are designed to be soft, lightweight, and gentle enough to sleep in—so you can wake up with effortless curls without discomfort or heat damage.
Why satin and not velvet?
We use high-quality satin to create a soft, smooth surface that reduces friction and helps protect your hair. It offers the same gentle benefits while remaining accessible and easy to care for.
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### ✦ Product & Results
Are your products suitable for all hair types?
Yes, our products are designed to work with most hair types, including straight, wavy, and slightly textured hair. Results may vary depending on your hair type, length, and how you wrap your hair.
How long should I leave the curlers in?
For best results, we recommend leaving them in for at least 4–6 hours or overnight. The longer you leave them in, the more defined your curls will be.
How long do the curls last?
With the right technique and care, curls can last all day or even into the next day. Using the bonnet overnight helps maintain the style for longer.
Can I use the curlers on wet or dry hair?
For best results, use on slightly damp hair. Hair that is too wet may not dry fully overnight, while completely dry hair may result in softer waves.
Do your products work on short hair?
They work best on medium to long hair. For shorter styles, results may be softer or less defined.
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### ✦ Comfort & Care
Can I sleep comfortably with the heatless curlers?
Absolutely. Comfort is at the heart of our design. Unlike many traditional heatless curlers, ours are made to be soft and flexible, so you can sleep without discomfort.
Will this damage my hair?
No. Our heatless curling method avoids heat entirely, helping to reduce breakage and protect your hair’s natural health.
What is the bonnet used for?
Our satin bonnet helps protect your hair while you sleep. It reduces friction, frizz, and helps maintain your curls for longer.
Can I use the bonnet without the curlers?
Yes. The bonnet can be used on its own to protect your hair overnight and maintain any hairstyle.
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### ✦ Orders & Shipping
How long does shipping take?
Orders are typically processed within 1–2 working days. Delivery times vary depending on your location, but most UK orders arrive within 3–5 working days.
Do you offer free shipping?
We offer free shipping on orders over a certain amount. This will be clearly shown at checkout and on our website.
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### ✦ Returns & Support
Can I return my order?
Yes, we accept returns within 14 days of delivery, provided the item is unused and in its original packaging. Please contact us to start a return.
What if my item arrives damaged or faulty?
We’re so sorry if that happens. Please contact us with your order details and a photo of the issue, and we will resolve it as quickly as possible.
How can I contact you?
You can reach us at contact@labellewave.co.uk and we’ll be happy to help with any questions or concerns.