Terms of service

Last updated: 13 January 2026

Welcome to La Belle Wave.

The terms “we”, “us” and “our” refer to La Belle Wave. La Belle Wave operates this website and online store, including all related information, content, features, tools, products and services (the “Services”). The Services are hosted by Shopify, which enables us to provide our online store to you.

These Terms of Service (“Terms”) set out your rights and responsibilities when you use our Services.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old.

To make a purchase, you may be required to provide certain information including your name, billing address, shipping address, email address and payment details. You confirm that all information you provide is accurate and complete.

You are responsible for maintaining the confidentiality of your account details and for all activity under your account.

SECTION 2 – PRODUCTS

We make every effort to display products as accurately as possible. However, colours and images may vary depending on your device.

All product descriptions and prices are subject to change at any time without notice.

We reserve the right to limit quantities or discontinue any product at any time.

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase goods.

Your order is only accepted once you receive an order confirmation email from us. We reserve the right to refuse or cancel any order prior to acceptance.

If we cancel your order after payment has been taken, you will receive a full refund.

Your purchases are subject to our Refund Policy.

You confirm that products purchased are for personal use and not for resale.

SECTION 4 – PRICES AND PAYMENT

All prices are shown in GBP (£).

Prices may change without notice. The price charged will be the price displayed at checkout.

Unless otherwise stated, prices include VAT (where applicable) but exclude shipping costs.

You confirm that:

• Payment details provided are accurate
• You are authorised to use the payment method
• You will pay all charges incurred

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by couriers or circumstances beyond our control.

Risk in the goods passes to you when the goods are delivered to the address you provided.

Your statutory rights are not affected.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including logos, branding, images, text, graphics and designs, is owned by or licensed to La Belle Wave and is protected by intellectual property laws.

You may not copy, reproduce, distribute or use any content without our prior written consent.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools. These are provided “as is” without warranties or endorsement.

Your use of third-party tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Our store is hosted by Shopify. However, all sales are made directly between you and La Belle Wave.

Shopify is not responsible for any aspect of transactions between you and us.

SECTION 10 – PRIVACY

All personal information is handled in accordance with our Privacy Policy.

SECTION 11 – FEEDBACK

If you submit reviews, feedback or suggestions, you grant us a non-exclusive, royalty-free licence to use, publish and display such content.

You confirm that any feedback you submit does not infringe third-party rights.

SECTION 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies or omissions at any time, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may not use our Services:

• For unlawful purposes
• To infringe intellectual property rights
• To transmit harmful or malicious code
• To collect personal data of others
• To interfere with website security

We may suspend or terminate access if you breach these Terms.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time if you breach these Terms.

Provisions relating to intellectual property, liability and governing law will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided on an “as available” basis.

Nothing in these Terms excludes or limits any rights you may have under the Consumer Rights Act 2015 or other applicable consumer protection laws.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, La Belle Wave shall not be liable for indirect or consequential loss.

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any matter which cannot be excluded under UK law

SECTION 17 – INDEMNIFICATION

You agree to indemnify La Belle Wave against claims arising from your breach of these Terms.

SECTION 18 – SEVERABILITY

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and La Belle Wave regarding the Services.

SECTION 20 – GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 21 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 22 – CONTACT INFORMATION

La Belle Wave

Chepstow Road, 240

Newport

NP19 8EN

United Kingdom

Email: contact@labellewave.co.uk